Terms of service

Terms of service

These Terms govern your use of noorishlondon.com and purchases from Noorish London. The website is operated by NOORISH LONDON LTD, company number 16896997, whose registered office is 45 Albemarle Street, 3rd Floor, London, W1S 4JL, United Kingdom. “Noorish London”, “we”, “us” and “our” refer to NOORISH LONDON LTD.

Using our website

You may use our website only for lawful purposes. You must not misuse the website, interfere with its security, introduce malicious code, attempt unauthorised access or use automated methods in a way that places an unreasonable load on the service.

Products

We take reasonable care to describe and display products accurately. Colours and appearance may vary between screens. Product availability, designs and descriptions may change. All products are subject to availability.

Orders

Submitting an order is an offer to buy. An order becomes binding when we send confirmation that it has been accepted. We may reject or cancel an order where a product is unavailable, payment cannot be authorised, there is an obvious pricing or description error, we suspect fraud or we cannot fulfil the order lawfully. If payment has already been taken for a cancelled order, we will refund it.

Please review your order and delivery information carefully before submitting it. Contact us promptly if you need to request a change or cancellation. Your cancellation and return rights are explained in our Returns and Refunds Policy.

Prices and payment

Prices are shown in GBP unless stated otherwise. Delivery charges and the total payable are displayed before you complete checkout. We may change prices at any time, but changes will not affect an order already accepted. Payments are processed securely by Shopify and the payment providers shown at checkout.

Delivery

Available delivery services, charges and estimated timeframes are set out in our Shipping Policy and at checkout. Delivery dates are estimates unless expressly agreed otherwise. We are not responsible for delays outside our reasonable control, but we will keep you informed where practicable.

Returns and statutory rights

Our Returns and Refunds Policy explains how to cancel an online order, request a prepaid UK return, and obtain a refund. Nothing in these Terms limits your statutory consumer rights, including rights relating to faulty, misdescribed or incorrectly supplied goods.

Intellectual property

The content and design of this website, including text, graphics, images, logos and branding, belong to NOORISH LONDON LTD or its licensors and are protected by intellectual-property laws. You may use the website for personal, non-commercial shopping only. You must not reproduce or exploit its content without prior written permission.

Third-party services

Our website is hosted by Shopify and may contain links or services provided by third parties. Their own terms and privacy notices may apply. Purchases from Noorish London are contracts with NOORISH LONDON LTD, not Shopify.

Privacy

We handle personal information as described in our Privacy Policy. Shopify and payment providers also process information needed to operate the store and complete transactions.

Liability

We do not exclude or limit liability where it would be unlawful to do so, including liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or your statutory consumer rights. Subject to those rights, we are not responsible for losses that were not reasonably foreseeable when the contract was formed or for business losses arising from consumer use.

Governing law

These Terms and purchases from our store are governed by the laws of England and Wales. If you are a consumer resident elsewhere in the United Kingdom, you retain any mandatory rights and may bring proceedings in the courts available to you under applicable law.

Changes

We may update these Terms by posting a revised version on this page. The Terms in force when your order is accepted apply to that order.

Contact

NOORISH LONDON LTD
Company number: 16896997
Registered office: 45 Albemarle Street, 3rd Floor, London, W1S 4JL, United Kingdom
Email: hello@noorishlondon.com
Website: noorishlondon.com